Residential Customers

• Rates
• Electricity
• Natural Gas
• Water & Sewer
• Download Electric Rates (PDF)
• Download Water Rates (PDF)
• Download Sewer Rates (PDF)

Commercial Customers

• Commercial Rates
• Commercial Energy Efficiency Rebate Programs
• Download Rates (PDF)

Understanding Your Bill

Water Heater Rentals

Customer Service Area

• If you are moving
• Answers about bill payment
• NEW! Online bill payment
• Water & Sewer service information
• Natural Gas Service plans
• Information about back-up generators

How to Read Your Meters - FAQ’s About Your Meters

Meet the Meter Readers

Energy Efficiency

• NEW! Energy Efficiency Bulletin Board
• Residential Programs & Rebates
• Commercial and Industrial Programs & Rebates
• NEW! Natural Gas Program
• Energy and Water Conservation, and Safety Tips
• NEW! Renewable Energy Projects
• Demand Response and Power Alert Days
• Clean Cities Program

Community Relations

• Community Matters Newsletter
• Community Matter Current & Back Issues (PDFs)
• NEW! Construction and Maintenance Updates
• Community Wastewater Treatment Project
• Educational Programs/Tours
• Fish Lift Information

Norwich Board of Public Utilities Commissioners

• Board meeting minutes, agendas and information

Safety Tips

• Reservoir Safety
• General Safety Tips
• More Tips

Water Quality Reports

• Download 2008 Report (PDF)
• Download 2007 Report (PDF)
• Download 2006 Report (PDF)
• Download 2005 Report (PDF)

How to Reach Us - Map/Directions