Ensuring that water in Norwich is safe is a carefully monitored and nonstop process. Ongoing tests measure water quality at its source, at treatment, and at distribution. Last year, as in years past, your tap water met all Environmental Protection Agency (EPA) and state drinking water health standards. Norwich Public Utilities vigilantly safeguards its water supplies and once again we are proud to report that our system has not violated a maximum contaminant level or any other water quality standard.
If you have questions about this report, please contact our Customer Service department at 860-887-2555 or email us at communitymatters@npumail.com. The Norwich Public Utilities Board of Commissioners generally meets the fourth Tuesday of every month at 6 PM. These meetings are open to the public, and take place at our Customer Service Center located at 173 North Main Street.