Norwich Public Utilities - Water Heater Rental

Electricity

Renting a water heater from Norwich Public Utilities is a worry-free program. We offer electric and natural gas powered heaters, including direct vent gas water heaters. Direct vent heaters are a good alternative for homeowners who must meet certain ventilation code requirements. A Field Service Technician can help you determine the best water heater for your requirements.

Our rental program includes the following:

A site visit by a Field Service Technician to determine the best water heater for your needs, and recommendations to help you save money.
Prompt installation. In most cases, we are able to install the water heater within 1 business day of your call.
24-hour, 7-days a week emergency service.
Disposal of your old water heater.

The chart below outlines our rental rates. Please note that rental agreements are based on a 5-year contract. You will be billed monthly for 60 months. After 60 months (5 years), you may opt for a maintenance-only fee. This fee covers regular maintenance, service and even replacement if necessary.

Rates

Electric	5 yrs/per month	Maintenance Only/per month
40 gallon	$7	$3
50 gallon	$7	$3

Natural Gas
Standard Tank
30 gallon	$8.20	$3
40 gallon	$8.20	$3
50 gallon	$9.45	$3
Direct Vent
40 gallon	$12.74	$3
50 gallon	$13.42	$3
Direct Vent with Power Vent
40 gallon	$14.93	$7.50
50 gallon	$16.09	$7.50

Penalty
Customers are charged a monthly penalty equal to 1.5% of the unpaid balance not paid within 25 days of the billing date.