Recognizing energy efficiency as a solution to rising energy costs, Norwich Public Utilities (NPU) has a comprehensive conservation program. Energy efficiency affects the entire Norwich community — from individuals to families to businesses.
NPU provides its residential and business customers with energy saving tips, programs and rebates.
Residential Efficiency Programs:
Home Energy Savings Program
Participate in a FREE Residential Home Energy Savings Program
We want to help you save money and conserve energy by making your home more energy efficient – and it's free! Enjoy the benefits of saving energy all year long -- save on heating costs in the winter and cooling costs in the summer!
A technician will come to your home to:
- Conduct a blower door test (if applicable) to identify air leaks in the home, and eliminate many sources of those leaks through caulking and weather-stripping measures
- Replace your incandescent light bulbs with new Compact Fluorescent Light bulbs (CFLs)
- Install low-flow shower heads and sink aerators to lower water usage (and, therefore, water heater usage);
- Conduct a general inspection of your home's energy usage and make suggestions for improvements. This may include recommendations for additional attic insulation. NPU offers attic insulation rebates for customers who participate in the HES program.
- All at no cost to you!
Now is the best time to schedule your appointment! We schedule appointments year-round. Here's how you can request a Home Energy Savings Program audit::
- Call 860-823-4514
ENERGY STAR is a government-backed program helping businesses and individuals protect the environment through superior energy efficiency.
Electric Rebate Program:
Mail-in Rebate for ENERGY STAR®-Qualified Appliances
NPU electric customers can get $60 back from NPU on the purchase of these ENERGY STAR-qualified appliances:
- Washing Machines
- Electric Water Heaters
- Window Air Conditioners
Limit one rebate per appliance per residential electric utility account (maximum three air conditioners). Note: Energy Star criteria is subject to change. Appliances must meet the current Energy Star criteria at time of rebate submission in order to qualify for rebate.
NPU offers up to a $500 rebate for the purchase of Energy Star-qualifying storage tank and heat pump water heaters. Additional information is located on the rebate form
To receive your rebate:
- Download the correct rebate form:
- Fill out the form completely.
- Enclose a copy of your dated sales receipt showing make and model of the appliance, a copy of the yellow "energy guide" label, and a copy of your most recent electric bill.
- Mail these items to the address on the rebate form.
Please: DO NOT include the rebate coupon with your utility bill payment.
Incomplete information may delay or disqualify your rebate. Please allow 30 days for processing of rebate.
NPU reserves the right to provide the rebate in the form of a credit on your electric account.
Cool Choice Central Air Rebate Program
Installing a new high efficiency central air system, or replacing an old unit? Take advantage of NPU's Cool Choice Rebate Program!
Natural Gas Rebate Program
NPU offers rebates for customers to upgrade their natural gas heating systems (including water heaters) to high efficiency equipment.
NPU reserves the right to provide the rebate in the form of a credit on your natural gas account.
Don't have natural gas at your home? Contact a Project Coordinator at 860-823-4149 to learn if natural gas is available in your area. Natural gas is a clean, versatile and always available home heating source.
Green Energy - It's Your Choice!
NPU provides "Green Energy" at a nominal cost to interested customers. Click on the form below for more information.
About Compact Fluorescent Bulbs (CFLs)
Want the facts concerning compact fluorescent light bulbs (CFLs) or how to properly dispose of broken bulbs? Visit www.epa.gov/mercury for information provided by the U.S. Environmental Protection Agency on mercury contained in CFLs.
CFLs can now be disposed of at the NPU Customer Service Center, located at 173 North Main Street, Norwich and is open from 8 a.m. to 5 p.m., Monday-Friday. CFL disposal bins are also located at the Norwich Senior Center, located on Mahan Drive, and Norwich City Hall, Otis Library and the Norwich Public Works facility, located on Clinton Avenue. NOTE: These locations accept CFLs only. Linear fluorescent (the long tube style) bulbs must be brought to the Norwich Transfer Station.
The Norwich Transfer Station, located on Rogers Road, accepts CFLs at no charge. For Transfer Station hours, please visit the City of Norwich's website at www.norwichct.org.
To learn more about energy efficiency, contact NPU at:
- Call 860-823-4514