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Recognizing energy efficiency as a solution to rising energy costs, Norwich Public Utilities is developing a comprehensive conservation program.

To learn more, contact Norwich Public Utilities by:


Attention NPU residential customers!

Request a FREE NPU Residential Home Energy Efficiency Walk-Through Audit!

We want to help you save money and conserve energy by making your home more energy efficient – and it's free!

An NPU auditor will come to your home to:

  • replace your incandescent light bulbs with new Compact Fluorescent Light bulbs
  • install low-flow shower heads and sink aerators to lower water usage (and, therefore, water heater usage);
  • conduct a general inspection of your home's energy usage and make suggestions for improvements.
  • All at no cost to you!

Here's how you can request your audit
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Energy Efficiency Main Page | NEW! Natural Gas Program | Residential Programs | Commercial & Industrial Programs | Water Conservation Tips | Power Alert Days | Clean Cities Program

Conservation & Safety Tips


NEW! The Energy Depot
Available to Norwich residents, the Energy Depot gives you helpful, easy-to-use tools to:

  • Create your own, customized energy profile;
  • Calculate the energy cost of your appliances;
  • Quickly compare your old heating, AC system or water heater with new electric or gas systems;
  • Access the energy information library; and
  • Ask an Energy Advisor who will respond to your email questions

Simply register online and get started today!

Air Conditioning Turn-In Rebate Program

Get up to a $100 mail-in rebate when you turn in an old, inefficient air conditioner and purchase a NEW Energy Star©-qualified room air conditioner.

The amount of the rebate is based on the cost of the unit:

Energy Star© Unit Retail Price: Rebate Amount
$100-$200 $25
$201-$300 $50
>$301 $100

The NPU rebate is valid for purchases made between January 1, 2008 and September 1, 2008. Limit 3 rebates per residential customer.

Shop Locally and Save on Gas!
Purchase your new air conditioner from these local participating stores:

  • Keith's Appliance, 235 West Thames Street
  • Jerry's Appliance, 297 Central Avenue

Other participating Connecticut retailers are Best Buy and Bernie's.

Did You Know?

  • Energy Star©-qualified room air conditioners use at least 10% less energy than conventional models
  • Energy Star©-qualified room air conditioners often come with features like timers and thermostats for better temperature control
  • A larger air conditioner doesn't always provide better cooling. Instead, buy the right-sized unit for the room

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NEW! Natural Gas Program
NPU is offering incentives for residential customers to switch to natural gas, a clean, versatile and always available home heating source. For more information, please click here.

Appliance Rebates

Mail-in Rebate for ENERGY STAR®-Qualified Appliances

Get $60 back from NPU on the purchase of these ENERGY STAR-qualified appliances purchased between January 1, 2007 and December 31, 2008:

  • Refrigerators/Freezers
  • Dishwashers
  • Washing Machines
  • Electric Water Heaters

Limit one rebate per residential electric account.

To receive your rebate:

  1. Download the rebate form here (Acrobat PDF)
  2. Fill out the form completely
  3. Enclose a copy of your dated sales receipt and a copy of your most recent electric bill
  4. Mail these items to the address on the rebate form

If you don't have Adobe Acrobat to read PDFs, click here for a free download.

Please: DO NOT include the rebate coupon with your utility bill payment

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Norwich Public Utilities 860-887-2555 173 North Main Street Norwich CT 06360
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