Norwich Public Utilities (NPU)

A municipally owned utility serving Norwich, CT with
natural gas, electricity, water and sewer services.

Home Community Matters Newsroom Alerts Storm Restoration Update - 2 PM on October 31, 2017
Tuesday, 31 October 2017 14:53

Storm Restoration Update - 2 PM on October 31, 2017

As of 2:00 pm on Tuesday, NPU crews have restored electricity to all but 160 of our customers, down from a peak of 3,400 on Monday.  We expect the number of impacted customers will continue to decrease through the afternoon and into this evening.

NPU has brought in three mutual aid crews to assist with restoration, two from Freeport, NY and another from West Boylston, MA. We continue to have two private electrical contractors assisting us with individual service installations

It is important to understand that the remaining outages (about 50) are impacting a small number of customers – and in some cases, even a single customer. Some of these repairs can take several hours.

The most challenging work that remains for NPU and the mutual aid crews is on Asylum Street, where three poles have been repaired, several cross-arms have been or need to be re-installed and approximately 1,0000 feet of overhead wire must be installed. We anticipate this work to be completed before 10:00 tonight.

Customers are reminded to assume any downed wired is energized and potentially very dangerous. We also insist that any electric generator in use be installed by a licensed electrician.

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