Norwich Public Utilities (NPU)

A municipally owned utility serving Norwich, CT with
natural gas, electricity, water and sewer services.

Home Community Matters Newsroom Alerts NPU issues Water Supply Warning as drought conditions persist in region
Wednesday, 19 October 2016 11:52

NPU issues Water Supply Warning as drought conditions persist in region

Utility asking for 10% reduction in water use by commercial, residential customers

As drought conditions in the region continue into mid-October, Norwich Public Utilities (NPU) has issued a Water Supply Warning and put into place water conservation measures for both commercial and residential until conditions improve.

“We are rapidly approaching a serious water supply situation and strongly encourage our customers to be aware how they are using water,” said John Bilda, General Manager of NPU. “While we have plenty of water right now, we’re hoping customers can reduce their water use by 10% as we manage through this challenging time.”

As of last Friday, October 14, there have been only 1.97 inches of precipitation at NPU’s Deep River Reservoir in Lebanon and 2.72 inches at the Stony Brook Reservoir in Montville during October. NPU’s total reservoir capacity is currently 60%, which is approximately 200 days of supply.

At 100% capacity, NPU’s two reservoirs have nearly1.8 billion gallons of water, enough for 321 days of supply.

As part of the Water Supply Warning, NPU is taking a number of operational steps to conserve its water supply, including:

  •         Contacting major water users to determine the potential for emergency water conservation and request that they reduce consumption
  •         Evaluating emergency supply options such as bringing the Norwictown Well online which can provide an extra 1 million gallons of water per day.

NPU is also encouraging its residential customers to reduce their day-to-day water use by taking a few steps that should not impact their lifestyle. Such steps include:

  •          Taking shorter showers
  •          Only running dishwashers and washing machines with full loads
  •          Limiting non-essential water use, such as watering lawns and gardens or washing cars
  •       Hold off on refilling a swimming pool

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