Norwich Public Utilities (NPU)

A municipally owned utility serving Norwich, CT with
natural gas, electricity, water and sewer services.

Home About NPU Facilities & Locations

Facilities & Locations

  Emergency Calls
24 hours a day, 7 days a week

Natural Gas 860-887-7207
Electric 860-887-2555
Water 860-887-2555
Sewer 860-887-2555 


2018 Holiday Closings


 Customer Service Center

173 North Main Street, Norwich, CT
Hours: Monday-Friday, 8:00 A.M. to 5:00 P.M.
Services: Account and Billing Assistance, Payment Center

Directions to Customer Service Center

Business Office
16 South Golden Street, Norwich, CT
Hours: Monday-Friday, 8:00 A.M. to 4:30 P.M.
Services: Administration, Business Development, Communication, Energy Efficiency, Engineering

Directions to NPU Business Office

Water Treatment Facilities
Charles W. Solomon Water Treatment Facility
50 Reservoir Road, Lebanon, CT

Stony Brook Water Treatment Facility
Cherry Lane, Montville, CT

Wastewater Treatment Plant
44 Falls Avenue, Norwich, CT
Services: Septage disposal

Water/Wastewater LaboratoryLab
44 Falls Avenue, Norwich, CT 06360


Alternative Fueling Station (CNG & Electric) - Two locations

168 West Town Street, Norwich CT (All major credit cards accepted)

158 North Main Street, Norwich, CT

For information about utilizing the NPU Alternative Fueling Station, contact 860-823-4182 during normal business hours, or 860-887-2555 after hours.  Visit Norwich Clean Cities website for more information about NPU's alternative fuel program.


Electric, Sewer, Water: 860-887-2555
Natural Gas: 860-887-7207
Report Utility Issue

Call Before You Dig

This service is free, it’s easy to use, and it’s the LAW!
CALL 8-1-1 Learn More

Community Matters

To view the latest Community Matters newsletter,
Document icon click here.